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The message "used or counterfeit cartridge" appears when the cartridge is installed in the printer.

This message is related to the cartridge production process. As the electronic part of the original cartridge is reused, the detection by the printer is changed. This message is not blocking, you can validate it to start printing.

More questions?

  • The Laser printer Brother asks you to replace the consumable when you have just installed a new one? +
  • Your Brother Laser printer asks you to replace the toner cartridge when you have just installed a new one? +
  • The LASER printer asks you to replace the consumable even though you have just installed a new one. +
  • The Brother laser cartridge does not have the same shape as the original cartridge and does not fit into the printer? +
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