Here is a list of the most frequently asked questions.

  • The powder does not set properly on my printed labels with my copier machine. +
  • The inkjet cartridge does not have the same shape as the original one. +
  • The copier asks you to replace the consumable even though you have just installed a new one. +
  • The LASER printer makes noise when a cartridge is installed. +
  • Your printout is not satisfactory (lines, gaps, …) with your LASER printer. What can you do? +
  • The toner container has loose powder in its packaging. +
  • The laser cartridge's yield seems to be shorter than expected. How can this be checked? +
  • The laser cartridge does not have the same shape as the original cartridge, but works well. Is this normal? +
  • The Laser cartridge does not have the same shape as the original cartridge and does not fit in the printer? +
  • A "Consumable memory error" message is displayed when I install a new cartridge in my HP Laser printer. Is this normal? +
  • The powder does not set properly on my labels printed with my Laser printer. +
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