![](https://esr-support.com/app/uploads/sites/4/2022/03/menu-2.jpg)
Here is a list of the most frequently asked questions.
- The Laser cartridge does not have the same shape as the original cartridge and does not fit in the printer? +
- The powder does not set properly on my labels printed with my Laser printer. +
- Autonomy, i.e. the number of pages printed, seems to be lower than announced. How can this be checked? +
- The inkjet cartridge does not have the same shape as the original one. +
- The inkjet compatible cartridge does not have the same shape as the original one. +
- The LASER printer makes noise when a cartridge is installed. +
- Your printout is not satisfactory (lines, gaps, …) with your LASER printer. What can you do? +
- The toner container has loose powder in its packaging. +
- The laser cartridge's yield seems to be shorter than expected. How can this be checked? +
- The laser cartridge does not have the same shape as the original cartridge, but works well. Is this normal? +
With Armor Print Solutions, quality without compromise
![](https://esr-support.com/app/uploads/sites/4/2022/03/Icon-Stroke-2.png)
Known how
Quality at the heart of industrial processes
![](https://esr-support.com/app/uploads/sites/4/2022/03/unsplash_PhYq704ffdA.jpg)
European leader
French roots, international scope
![](https://esr-support.com/app/uploads/sites/4/2022/03/Icon-Stroke-3.png)
Partners
A wide range and solutions for all your needs